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Legal

Privacy policy

Last updated October 23, 2026

This privacy policy explains what information JunkHaulAwayPros (“we,” “us” or “our”) collects when you visit junkhaulawaypros.com (the “Site”), how we use it, and the choices you have. The Site is owned and operated by Chris Sirotzke in Illinois, United States.

The short version

  • You don’t need an account to use the Site, and we don’t sell your personal information.
  • We use Google Analytics to understand how people use the Site. It uses cookies.
  • When you click a link to another website, you leave our Site, and that website’s own privacy policy applies.
  • You can email us at contact@junkhaulawaypros.com with any privacy question or request.

Information we collect

Information you give us

If you email us, we receive your email address, your name if you include it, and anything you write. We use it only to respond to you and keep a record of the conversation.

If you request a pickup, we receive the details you send us, such as your name, address, contact information and a description of the items to be removed. We use them to arrange your pickup and share them with the local hauling provider who performs it.

Information collected automatically

When you visit the Site, some information is collected automatically:

  • Analytics data. We use Google Analytics 4, a service provided by Google LLC. It uses cookies and similar technologies to collect information such as the pages you view, how long you stay, the links and buttons you click, the website that referred you, your approximate location (city or region, derived from your IP address), and your device, browser and operating system. Google Analytics 4 does not log or store full IP addresses.
  • Server and security data. The Site is hosted and delivered by Cloudflare, Inc. Cloudflare processes technical information such as IP addresses, request details and browser information to deliver pages, keep the Site secure and protect it from abuse.

How we use information

We use the information described above to:

  • Operate, maintain and secure the Site
  • Understand which pages are useful so we can improve them
  • Measure which links and buttons visitors use
  • Respond to messages you send us and arrange pickups you request
  • Comply with legal obligations and enforce our Terms & Conditions

The Site may link to other websites, including, in the future, affiliate links to junk removal booking services. When you click a link to another website:

  • That website, and any affiliate network that tracks referrals from our Site, may set cookies or use similar technology to record that you came from our Site.
  • Any information you enter on that website, such as your name, address, phone number or payment details, is collected by that company, not by us.
  • Your use of that website is governed by its own privacy policy and terms.

If we add affiliate links, we’ll update this policy and our Affiliate Disclosure to name the companies involved.

Cookies and your choices

Cookies are small text files stored by your browser. We use them only for analytics. Third-party websites you visit from our links may set their own cookies, as described above.

You can control cookies in several ways:

Some browsers send “Do Not Track” signals. There is no common standard for responding to these signals, so the Site does not currently respond to them. We do honor Global Privacy Control (GPC) signals where required by applicable law.

How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only:

  • With hauling providers who perform the pickups you request, limited to the details needed to complete the job
  • With service providers that help us run the Site, such as Google (analytics) and Cloudflare (hosting and security), under their own terms and privacy commitments
  • With affiliate partners, if we add affiliate links in the future, as described above
  • When required by law, or to protect the rights, safety and property of the Site, our users or others
  • In a business transfer, such as the sale of the Site, in which case the new owner would be bound by this policy for information collected under it

How long we keep information

Google Analytics data is kept for the retention period set in our Google Analytics account, currently 14 months, after which it is deleted automatically. Emails you send us are kept as long as needed to respond and maintain a record of the conversation, and then deleted. Server and security logs are kept by Cloudflare under its own retention practices.

Your privacy rights

Depending on where you live, you may have rights over your personal information, including the right to know what we hold about you, to request a copy, to correct it, to request deletion, and to opt out of certain processing. Residents of states such as California, Colorado, Connecticut, Virginia and others with consumer privacy laws may have additional rights under those laws.

Because we collect very little personal information, the easiest way to exercise these rights is to email contact@junkhaulawaypros.com. We’ll respond within the time required by applicable law. We will not discriminate against you for exercising your rights. For information held by other websites you visit from our links, please contact them directly.

Children’s privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Security

We use reasonable measures to protect the Site and the limited information we hold, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Visitors outside the United States

The Site is intended for people in the United States and is operated from the United States. If you visit from elsewhere, your information will be processed in the United States.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. Significant changes will be noted on this page.

Contact

JunkHaulAwayPros
Operated by Chris Sirotzke, Illinois, United States
contact@junkhaulawaypros.com